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Contact EQ Tech Support

First Name:
Last Name:
Email Address (please double-check the email address after typing it):
Daytime Phone (if email is undeliverable):

Which program are you having problems with:

What operating system is your computer running?

Windows 95
Windows 98
Windows ME
Windows 2000
Windows NT
Windows XP
Windows Vista
Other


Please list the version (Home, Pro, Media Center Edition) or Service Packs currently installed (if known):

What type of printer are you using? (for printing problems)

Please include printer brand, model, and any other version numbers.
Example: HP Deskjet 1220Cse

What other types of graphic-related software do you have installed on your computer?

Please include product name and version number if known.
Example: Bonzai Bob (version not known)

How would you classify the problem you are having?


Please include a detailed description of what is happening.

Please include the complete step by step directions of what you are doing and any error messages or codes you may be receiving. If you are working out of a book or from a web lesson, please list the name and page as reference.

Thank you for using Electric Quilt Company products. Tech Support will contact you as soon as possible during business hours. (Monday - Friday, 9-5 Eastern)

A copy of this email will be sent to you and EQ Tech Support. If you do not receive a copy of this email, you either 1) typed your email address incorrectly, or 2) have a SPAM BLOCKER and will probably not receive the answer we send either.

NOTE: IF YOU HAVE A SPAM BLOCKER OR AN E-MAIL FILTER, PLEASE ADD techsupport@electricquilt.com TO YOUR ADDRESS BOOK TO INSURE PROPER DELIVERY OF YOUR ANSWER.





 


 
   
 

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